Your booking fee is due on booking your photo session and It secures your booking. Once a photo session has been performed, your session fee is non-refundable, as it covers the time and skills invested by Monica Dart Photography up to and through that point.
We require full payment for digitals, prints and products at the end of your viewing and ordering session (via cash, check, or credit).
We do offer card facilities if this is more convenient for you.\Monica Dart Photography offers payment plans up to 6 months, with the first amount due at the viewing session. This is a commitment, and a direct debit will be set up to accommodate these payments.Violation of your payments will result in interest being charged on late payments.
Printed photos and digital files cost the same, and start at R950 each. No orders will be retouched, designed or submitted until paid in full. This includes orders that are on a payment plan, as images are only send once the full payment is received. Online galleries will be available for 3 weeks, in which time you can download your images, and a R250 charge will apply for every additional week.
Please report any damages due to shipping to us within 24 hours of receiving your item or we can not guarantee a correction or replacement. Printed items will take up to four weeks for delivery, except during holiday season, when it can take up to 6 weeks.
If you arrive late to a session in will result in the loss of time to get the best images possible.
Rescheduling/cancellation: Monica Dart Photography reserves the right to reschedule any session or viewing meeting due to photographer illness, personal emergency, or inclement weather.
If a session cannot be rescheduled due to photographer cancellation, we will refund your paid session fee.
Clients reserve the right to reschedule any portrait session with one week PRIOR notice to the photographer, at no additional fee.
Rescheduling or canceling of your session’s date within 72 hours may incur additional fees and you will not receive a refund of your sitting fee deposit.
Monica Dart Photography provides photographic prints and products, colour corrected & calibrated to print EXACTLY as we see on Monica Dart Photography’s computer monitor, which is calibrated to match our professional print lab.
Any digital photos you see (on our website, blog, social media sites, or that have been provided directly to you) may vary from their intended appearance, depending on your computer’s monitor and settings.
Monica Dart Photography cannot guarantee the results or quality of prints made by clients or by clients’ chosen labs, from the digital files, once you receive your prints and digital files from us. For consistent, quality results that ensure longevity, please purchase any additional prints directly from Monica Dart Photography.
Digital files purchased or provided are for personal archival purposes. When you purchase a photo enlargement in a certain size, that particular size will allow printing UP TO that size. It won’t allow for bigger enlargements, unless you have purchased the bigger enlargement size. As mentioned again, Printed photos and digital files cost the same, and start at R950 each.
I don’t recommend using your purchased Digital files to make your own additional albums, canvases, or any other photo products, as the quality, craftsmanship and colour cannot be guaranteed. Please back-up all digital copies of your photographs. We recommend an external hard drive or flash drive.
Monica Dart Photography will make every effort to retain your files for up to 6 months from the date of your session, and 4 months from the date of your session meeting or client gallery. All print orders made by you or family members should be placed during this period.